Botomation team will help you develop enterprise chatbots and voice bots with support of AI & NLP that optimize resources, automate processes, SOP’s and reduce costs within the IT, HR and other critical service operations of enterprises.

Tryvium Desk fuses Chatbots, AI, & Agent routing & more to turn your agents into heroes... Tryvium Desk powers up your existing investments on Teams by adding features such as a multi-level Visual IVR, Skill groups, Intelligent Routing, Pre-set Business Hours, Holidays, Real Time Translation etc... It also enables you to automate repetitive tasks using a chatbot. Tryvium desk for teams provides a context tab of commonly used ITSM tools such as Service Now, FreshService, BMC remedy etc.. and enables seamless synchronization of data through REST APIs. Tryvium features a full blown real-time dashboard that helps supervisors understand contact center metrics, manage bots, manager users/agents and also comes with a rich analytical engine and reports for that number crunching.