Please wait...
Hey CabinetM this profile needs updating!

Concentrix

 
Fremont, California, United States
1983
Company Overview
Concentrix is a technology-enabled global business services company specializing in customer engagement and improved business performance. They create better business outcomes and differentiate their clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.
How well is this profile written?

Products and Services

VOC Essentials

 
VOC Essentials is a Voice of the Customer platform that helps turn customer experiences from “so-so” to spectacular. VOC Essentials helps you learn from customers and employees, predict behavior and power actions that generate unwavering loyalty and financial growth. The package includes software, best practice configurations, turnkey deployment, and enablement materials that fully leverage the power of ConcentrixCX. It also features leading survey technology, live-time reporting, customer alerts, case management tools, satisfaction metrics, and text analytics all designed to optimize customer engagement and experiences.
Read More →
Connect with Concentrix

Marketing Function