CrowdTwist is the leader in multichannel loyalty and engagement solutions. Our patented, cloud-based multichannel technology enables clients to reach consumers across multiple channels such as social, email, Web, mobile, and in-store, leading to higher acquisition, engagement, and retention. CrowdTwist programs result in increased store and e-commerce traffic, larger shopping baskets, greater lifetime value, and more satisfied customers. CrowdTwist's loyalty and engagement solution enables clients to do the following: CREATE DEEP, EMOTIONAL CUSTOMER CONNECTIONS CrowdTwist programs enable clients to create meaningful, memorable connections with customers. By engaging customers across their most relevant channels with a set of tailored activities and rewards, clients can make a meaningful impact. The result is a deeper, emotional connection while remaining top of mind throughout the customer journey. INCREASE MARKETING EFFECTIVENESS AND REVENUE IMPACT CrowdTwist helps clients increase their marketing effectiveness and revenue impact. Through multichannel engagement, clients amplify their marketing investments by increasing the opportunities for consumer response. Additionally, clients that use CrowdTwist have proven increases in average order value and total spend per member. GAIN A 360-DEGREE VIEW OF THE CUSTOMER By running a CrowdTwist program, clients collect unique, first-party consumer data that can be customized to their specific needs. Since all data is 100 percent opted-in, clients gain a wealth of reliable, accurate information that helps them paint a complete picture of each of their customers. RECEIVE GUIDANCE AND SUPPORT FROM A TEAM OF EXPERTS As experts in the loyalty and engagement business, CrowdTwist knows what it takes to succeed, and our job is to help our clients achieve exceptional results. Therefore, we offer support throughout the client engagement from implementing the program to optimizing it to ensure its continued success.
Products and Services
New CrowdTwist CEO: Greater Customer Engagement Can Lead to Strong Emotional Connections
CrowdTwist CEO, Scott Matthews, discusses the loyalty and engagement landscape and the direction in which he plans to lead the company
Three Tips for Keeping Consumers Loyal and Engaged in 2015
CrowdTwist SVP of Marketing, Geoff Smith, discusses three tips for increasing loyalty and engagement
Reward Boosters: 5 (of 8) Ways to Promote a Loyalty Program
Launching a rewards program is only the first step in nurturing long-term customer loyalty. A well-conceived promotional plan is required to give it legs. CrowdTwist Senior Vice President of Marketing Geoff Smith offers five tips.