Company Overview
Invoca provides marketing telephony solutions that convert inbound calls into sales. Invoca’s call intelligence platform delivers the visibility required to engage mobile customers beyond the click.
Invoca Call Intelligence Suite is designed to gather intelligence on which marketing efforts are driving inbound calls. The platform provides insight into campaigns, channels, emails, content, media partners, and even keywords that lead to quality calls that convert. Call attribution technology delivers insight for every call, from the web page visited to the keyword searched, and even connects the call to previous digital marketing engagements. Tools support sales, eCommerce and customer experience teams.
Invoca for Multi-Location CX is a conversation intelligence solution for multi-location and franchise brands that enables customer experience (CX), sales and operations teams to improve caller experiences and conversion rates at every dealership, service center, hospital, clinic, store, franchisee or other business location they manage.