Company Overview
Khoros is the new company formed by the merger of Spredfast and Lithium. Khoros offers a customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs, accelerating sales, loyalty, and innovation. Acquired Flow.ai in 2021 to extend the AI/ML capabilities available to brands for greater self-service and operational agility.
Khoros Care is a customer service management solution. Be there for every need with efficient digital and social media customer care that reduces costs and improves satisfaction.
Khoros Communities is a customer community platform. Grow customer relationships with an authentic, trusted online community, where your customers can ask questions, solve problems, and share new ideas.
Khoros Social Media Marketing is a social media management solution. Simplify social media marketing operations while fostering affinity and accelerating sales. With a unique, converged view of social media ads and organic posts, Khoros gives you a complete picture of what’s going out on behalf of your brand and how it’s performing.
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