Text Analytics

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Definition

Text Analytics provide insight to customer belief and intent by analyzing data gathered from customers via mails, online reviews, tweets, call center agent notes and survey results. Text Analytics programs divine patterns from disparate sources to create meaning from unstructured data.

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Products

The Clarabridge intelligence platform connects to all sources of customer feedback, analyzes the data in aggregate, and empowers the enterprise to act. Its technology goes beyond text analytics, providing next-level intelligence to all stakeholders ...
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By Codec
The Codec platform combines artificial intelligence with machine learning to extract the real-world meaning of text, image and video content and how it’s consumed by online audiences. These insights help creatives and brands make better content marke...
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Crystal is an analytic tool that identifies an individual's personality by analyzing public data. The solution enables users to tailor the language in speech and writing based on the personality insights at the point of need, and help the team actua...
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By Infegy
Infegy Atlas is a sophisticated suite of social media monitoring tools that reach beyond simple measurements to deliver detailed answers that help market researchers fully understand the drivers, implications, and thematic nuances within consumer con...
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By Angoss
KnowledgeREADER is a text discovery and sentiment tool for collecting rich, predictive analytics. The tool is based upon advanced Natural Language Processing (NLP), sentiment analysis, association discovery maps, theme extraction and more.
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Luminoso Analytics quickly surfaces key topics of conversation, drivers of sentiment, and trends, and identifies the conversations that matter. Luminoso Analytics processes data in minutes, not days - allowing you to begin surfacing insights right aw...
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OdinText is a text analytics software solution that applies advanced statistics and other machine learning techniques to text data in order to find patterns and discover important relationships.
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By Gnip
PowerTrack is an enterprise-grade filtering solution for social media data. Filter on geo-boundaries, keyword and phrase matches, the presence of links or images, or the language of an activity.
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ProSuite is an integrated collection of Provalis Research text analytics tools that allow one to explore, analyze and relate both structured and unstructured data. Provalis Research Text Analytics Software allows one to perform advanced computer ass...
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QuestionPro CX is an advanced customer experience platform that helps you be a hero to your customer and employees by leveraging intelligence software across every customer interaction.
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