Customer Feedback Management

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Definition

Customer Feedback tools allow businesses to get reports and ratings for products and services, and collect them in a fashion where trends can be spotted and actions taken. 

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Products

By Aajoda
Aajoda is all-in-one software for reviews and testimonials. Create, collect, publish, manage and spread all the positive stories about your business in a powerful way.
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With eTouchPoint’s “Action Alerts” software, you receive real-time alerts every time a customer leaves a negative survey response. You can take immediate action to address customer complaints and close out resolved issues. Prevent viral spread of neg...
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By Appzi
Appzi allows you to create a custom widget that captures insightful customer feedback and improves your website right inside your site, for free.
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Blue is an experience management platform that allows you to fully automate your feedback gathering processes, making them more efficient. Leverage your existing infrastructure (SIS, HRIS, LMS, SSO, CRM, etc.) through Blue’s best-in-class integration...
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Blue Analytics is a standalone feedback analytics platform that offers all the tools that stakeholders within your organization might need to support decisions including text analytics, flexible reporting, and interactive dashboards.
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Bluepulse is a social feedback software that brings the benefits of two-way communication, in the moment learning, and continuous improvement to the fingertips of everyone within your organization. Popular applications include Live Formative Feedback...
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Brandify Reputation Management helps you easily connect with your customers by allowing you to monitor and respond to customer reviews from various platforms within one easy-to-use dashboard.
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Chattermill applies artificial neural networks to customer feedback that learn from your data and help you make more customer centric decisions.
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CHI Express is a real-time customer feedback management solution. CHI Express provides simple online interfaces to configure and schedule CSAT & NPS surveys integrated with your CRM system. Integration of customer experience management surveys with y...
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Clearly Here is a transparency marketing platform to cultivate lively feedback and build trust.
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