Amdocs Customer Management Suite is a customer experience solution that makes every interaction simple with intuitive and usable interfaces, presenting only the data relevant to the transaction, and minimizing the number of steps required to complete an interaction. The solution includes channel applications, as well as underlying sales, ordering and customer care systems. All applications have adopted the Omni Channel User Experience, which is a new UI framework that aims to ensure consistency on the user experience level.
No Training Offered
Marketing Function Customer Acquisition, Customer Engagement and Retention