Dista

Product Overview
Dista is an AI enabled location intelligence platform that helps organizations with mobile workforce to unleash the full potential of their field service operations with intelligent scheduling, route optimization, real-time tracking and more, ensuring a better customer experience and improved efficiency. This field force management solution enhances job allocation, appointment setting, beat planning, proof of execution and service planning with smart insights powered by location intelligence and analytics.

• Live agent tracking - Monitor your field agents in real time out in the field.
• Intelligent routing - Plan your job schedule by considering all the variables that can impact travel, including turn-by-turn directions, predictive traffic and live traffic updates.
• Automated Work Order Scheduling - Allocate jobs to your technicians based on multiple criteria or automatically get recommendations on the best available field-staff.
• Attendance & Monitoring- Check for route deviation, false check-ins and navigation assistance with geo-fencing
• Instant Alerts - Give technicians, partners, and customers full visibility with real time updates and access to job status.
• Service Delivery Optimization - Recreate operational zones on your admin dashboard with geo-tagged visit transactions, customer profiling, ticket management, visit planning, trip planning.
• Territory Optimization - Recreate operational zones on your admin dashboard. Verify addresses and decide serviceable areas through geotagging.
• Central Decision Dashboard - 360 degree real-time cockpit view of the entire operations with live tracking links. SOS for field agents to report vehicle breakdown or other emergencies.

A field force automation software for businesses as it helps in increasing productivity, reduce operational costs, aids in better monitoring and control of mobile workforce. It helps businesses to scale their field operations by effectively scheduling, routing, tracking field agents in real time ensuring higher customer experience and improved efficiency.