Engageware, formerly TimeTrade SilverCloud, is an engagement and personalization tool that uses appointment scheduling to put consumers in touch with the right business representative. The platform is modular, featuring solutions tailored to a variety of business needs including Customer Self-Service, Appointment Scheduling, and Employee Knowledge Management. With Customer Self-service solutions, automate your service and support to give customers fast answers to questions, and rapid solutions to problems. Appointment Scheduling helps you create more enjoyable interactions with your customers through user-friendly, intuitive appointment booking that turns customer interest into action. Employee Knowledge Management helps deliver a consistent customer experience no matter the channel by supporting employees and delighting customers with product, technology and institutional information that is accurate, current and easy to find.
Marketing Function AutomationFor Use By
Company Type B2C
CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.Read more ›
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