Helpshift is a support platform for mobile and web that helps users to proactively support and engage customers. With Helpshift’s AI-powered support platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. With its Real-Time Operations Dashboard, supervisors will have access to unprecedented visibility and actionable insights into their operations and will be able to make instant and informed decisions. SensAI, a new artificial intelligence built specifically for customer service, automates and streamlines the chat process, classifying issues and routing them in real time.
No technical expertise required
No Training Offered
Marketing Function Customer Engagement and Retention
Current / Past Customers Microsoft, Virgin Media, Zynga, Viacom, Xfinity Home