Product Overview
LiveChat is a customer engagement tool that allows for live interaction with customers while they are on the user’s website. Visitors are automatically greeted and alerted that there is a representative available to help, solving most issues on the spot. Collected data can then be transferred to available integrations for further analysis.
LiveChat comes as a simple tool, made with attention to details and a short learning curve that makes it easy to pick up by new agents. Great usability and dedicated applications for Windows, Mac and mobiles make customer service fun, convenient and efficient.
LiveChat includes live chat and help desk software in one tool.
Credit Card Not Required
No Auto subscribe after free trial
Trial Period: 2 Weeks
Learn More →To start using LiveChat, you need to add the installation code to your website. The installation process is very easy. All you need to do is copy a few lines of a JavaScript code into your website's source code. You can either install LiveChat yourself or send the instructions to your developer. There are also plugins for all major CMS and E-commerce platforms.
Some technical expertise required
Instant
Email, Live Chat, Telephone, Video/Text Resources
Marketing Function Customer Acquisition, Customer Engagement and Retention, Metrics and Insights
For Use ByCompany Type B2B, B2C, NPO, GOV, AGN, CST
Company Size Any size
Geographic Scope Multi-national
Startup Friendly Yes
Current / Past Customers McDonald's, ING, Lexus, Hyundai, Adobe, Unilver, PayPal