Product Overview
Coaching by Microsoft Labs is an employee coaching tool that enables organizations using Dynamics 365 to make contextual Knowledge Articles easily accessible. Coaching improves the productivity of employees, and reduces one-to-one coaching needs for new hires and trainees. With Coaching, knowledgeable employees can spread their explicit knowledge to their teams. The feature could be leveraged across Dynamics areas including service, sales, and operations.
Coaching is a solution built on Dynamics 365 and seamlessly works on Dynamics CRM 2016 and above.
Not specified