EMOROCO is the world's first emotional solution that combines CRM with AI (artificial intelligence). In addition to conventional CRM functions, it has an artificial intelligence service and a learning database specialized in customer service, and uses artificial intelligence algorithms from customer information in CRM to derive deep information, including customer personality and emotions, and personalization ( personalization). By doing so, it is possible to profile each customer using artificial intelligence (AI) algorithms from the customer information accumulated in the CRM system and realize effective one-to-one marketing.