Clutch is a customer marketing platform for B2C brands. The Clutch platform offers a variety of solutions including data management, marketing automation, loyalty, stored value, and CRM as well as mobile, email, and direct mail campaign capabilities.

Clutch identifies leading software and professional services firms that deliver results for their clients. The model combines elements of traditional IT research offerings (in-depth evaluations, client reference checks, and proprietary frameworks) with features more common in the business-to-consumer market (no-fee access, real-time updates, and dynamic filtering tools).