Company Overview
Quiq’s platform combines AI and human agents to help customer support and service teams increase efficiency, drive revenue, and improve customer and agent satisfaction. Use asynchronous messaging with conversational AI to communicate with customers when and how they choose—web chat, SMS, mobile, and messaging. Seamlessly handle routine inquiries by automating common flows like FAQs, order shipping status, returns, exchanges and basic account management.
Quiq’s platform combines AI and human agents to help customer support and service teams increase efficiency, drive revenue, and improve customer and agent satisfaction. Use asynchronous messaging with conversational AI to communicate with customers when and how they choose—web chat, SMS, mobile, and messaging. Seamlessly handle routine inquiries by automating common flows like FAQs, order shipping status, returns, exchanges and basic account management.