Company Overview
SOCi develops solutions designed to streamline content discovery and social media management. With SOCi, social media marketers get a comprehensive tool for design, scheduling, monitoring and reporting on hundreds, even thousands of accounts. SOCi is helping businesses and digital marketing firms achieve success in social media.
SOCi’s Insights and Reporting suite provides customizable and white-label options for reporting for Facebook, Twitter, and LinkedIn. Create groups of accounts that will not only allow you to publish content, but also view metrics like fan growth and demographics. Drive strategic campaigns and engagements with the metrics that matter to your multi-location business.
Create a consistent, intuitive experience between your website, your Locator, and your Local Pages. With SOCi’s centralized platform, deliver a complete multi-channel local search experience for your consumer while ensuring a consistent brand presence — from awareness to purchase, from digital to in-store. Convert online visitors by sharing location-specific content like store events, special offers, appointment bookings, and contactless ordering experiences.
SOCi is a comprehensive social media and content management platform designed to help enterprises create and publish engaging content, launch effective campaigns and manage social comments, reviews, and notifications across all your networks. SOCi's proprietary algorithms score social content so you can see what content works best, and you can choose the best content from the built-in asset library. Create quality posts, hold contests, and offer coupons on multiple pages with a single click. SOCi includes reputation management, pulling reviews from Yelp, Citysearch, Google, and many more social media networks, so you can react quickly.
SOCi Ads Plus is a localized ads solution to create and promote ads to hundreds of locations for the same brand. Leverage reporting and key insights at the account, group, and location levels to optimize future campaigns. Track and compare social advertising spend for regions and individual locations, and gain key insights to allow national and local marketing teams to optimize Facebook and Instagram ad campaigns. View metrics regarding spend, reach and engagement, demographics, and ad placement.
Genius Reviews is a sophisticated review response management system designed specifically for multi-location businesses. This AI-powered platform combines cutting-edge technology, advanced on-brand training models, and localization tools to provide an automated system for managing customer reviews across multiple locations and platforms.
SOCi Listings covers every step of the process to propel your listings to the top of search results with syncing, updating, and managing local listings with audits and profile recommendations. SOCi Listings manages location data quickly and efficiently across media platforms and services. The Profile Completeness meter is an asset included within the Listings tool to help identify areas to improve each location’s visibility and effectiveness.
SOCi Surveys is a survey solution that empowers businesses to proactively collect continuous first-party feedback from customers to create more personalized experiences.