NICE Real Time Personalization

Product Overview
NICE Real Time Personalization empowers marketers to quickly transform massive amounts of data from every customer interaction into finely-tuned responses relevant to each individual. NICE Real Time Personalization creates a profile of each individual visitor by mining online and offline interactions to fully understand the customer journey. The system builds detailed customer intelligence models and predictive profiles that can instantly make insightful content and promotional decisions based on customer interactions.

• Transforms untapped customer Big Data into personalized interactions, targeted offers​ and timely service in real-time.
• Predictive Analytics analyzes​ customer behavior across digital interactions.
• Machine Learning self-learning technology rapidly predicts customer behavior, enabling you to provide the best response in real-time scenarios

NICE Real Time Personalization ensures that the content you deliver for each customer is relevant and compelling. Offers, ads and promotions can be tailored to meet your customer's individual needs.Delivered in a timely response, Real Time Personalization strengthens brand loyalty, increases online conversion rates and helps you achieve your business goals.