Agency Overview
Since 2003, Point of Reference has been helping companies leverage customer advocates to fuel business growth and fortify brands. With complete perspective and proven execution, we integrate scalable technology, domain expertise and supplemental staffing solutions that organize and optimize authentic customer voices.
Point of Reference delivers all the customer reference management solutions you need to make running a customer advocate program easier and better. Our solutions address the most common customer reference management challenges. We position you to be proactive, strategic and demonstrate alignment with your company’s core objectives with clear measurements of program usage, reference match efficiency, and revenue influenced. Our solutions include: