Company Overview
Thunderhead is a leader in technology for customer engagement. The market-leading ONE Engagement Hub is a cloud-based customer engagement platform that’s been designed to discover customer insight in real-time, across every interaction throughout the entire customer journey. Through its advanced listening and learning capabilities, ONE surfaces real-time customer insight and journey behaviour, providing a completely seamless experience throughout each unique customer journey, enabling enterprises to optimize marketing and customer retention strategies, and drive conversation-led engagement, building stronger and more valuable relationships with their customers.
ONE Engagement Hub (ONE) is a light-touch cloud solution that provides an engagement layer across channel and data silos of an enterprise, enabling the business to converse with each customer with an intelligent voice across any and every touchpoint.