Company Overview
Waitwhile uses predictive analytics to estimate wait times (up to 30% more effective than humans). Businesses get actionable insights about yield and no-show patterns, quote time efficiency and recommendations for staffing (e.g. by busy hours and days). They also get a CRM solution to identify loyal customers and target them with promotions. Waitwhile is located out of San Francisco and trusted by brands like Mercedes-Benz, Louis Vuitton, Balenciaga, LinkedIn, Tribeca Film Festival, Ubisoft, Nokia, State of Colorado, Midstate Hospital, Nevada State College and Texas University.
Waitwhile is a tool for brick-and-mortar businesses to add and manage guests in a customizable waitlist queue and keep guests informed via SMS and email. Guests can follow the wait in real-time and are notified automatically based on predicted wait when its time to return. Guests and hosts can communicate via two-way email and texting and Waitwhile uses natural language processing to inform hosts of expected delays and cancellations.
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