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LMS for Customer Support Operations

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Definition

Learning Management Systems (LMS) for Customer Support Operations tools are platforms specifically for educating and training customer service teams.

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Products

C2Perform
By C2Perform
C2Perform is a comprehensive performance management suite for contact centers and customer support operations. It simplifies processes and reveals actionable data that let you drive improvement, reduce costs and reward and recognize great performers.
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eTuTs- e-Learning Platform
By SmartinfoLogiks
eTuTs is a comprehensive e-learning platform designed for academics, training providers, and corporates to facilitate collaborative learning. With a comprehensive set of features like virtual classroom, blended learning, Q&A poll, exam, whiteboard, v...
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Hickory
By Hickory
Hickory is a training tool focused on retention, turning your sales and customer service staff into brand experts. Hickory’s proprietary algorithm predicts when each employee will forget what they've learned and ensures their product knowledge remain...
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iSpring Learn
By iSpring Solutions
iSpring Learn is a corporate training tool that enables mangers to quickly build training courses for onboarding, product training, sales training, channel training, compliance training, and certification. No configuration or IT support is required f...
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LearnWorlds
By LearnWorlds
LearnWorlds is an easy-to-use learning management system for corporate and workforce training. LearnWorlds can be adapted by the single trainer charging a fee for each course or series (with payment gateways embedded in platform) or for corporate lea...
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Lessonly
By Lessonly
Lessonly is simple training platform that helps customer service and sales teams learn, practice, and do better work. Enterprises can use drag-and-drop functions to create training lessons, using, images, video, text, documents and quizzes. Users can...
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CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.

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