Dista Collect

Product Overview
Dista Collect is a location-first unified debt collection CRM for banks, NBFCs, and MFIs. It streamlines end-to-end collections—from pre-due to delinquency, settlement, and repossession—while ensuring RBI compliance. Key features include intelligent case allocation, real-time agent tracking, dynamic beat planning, and comprehensive customer profiling. The platform supports multi-channel communication, digital settlements, and automated reconciliation across payment modes.

• Location-first Unified Debt Collections CRM
• AI and Location-based Case Allocation
• Unified Field App for Collectors
• Operational Recommendations for Managers and Leaders
• Enhanced Customer Engagement
• Robust platform security with VAPT and ISO 27001:2022 compliant

• Debt Collection CRM
• Field Collections App
• Smart Allocation Engine
• Beat plans for field agents
• Customer 360° View
• Digital Settlement & Collection Flow

The primary reason to use Dista Collect is its ability to unify and optimize the entire debt collection lifecycle with a location-intelligent, RBI-compliant platform. It streamlines operations across field agents and call centers, ensures smart case allocation, and provides real-time visibility into collections. With features like beat planning, customer 360° view, digital settlements, and geo-analytics, it empowers BFSI institutions to boost recovery rates, reduce delinquencies, and enhance agent productivity. Whether managing in-house teams or third-party agencies, Dista Collect offers a secure, scalable, and data-driven approach to modern debt collections—ensuring higher efficiency and compliance across the board.