Product Overview
MaestroQA helps you transform quality in your customer service. Cut the time spent grading up to 50% by using an integrated QA Tool. Leave manual spreadsheets behind and use a cloud solution built for you. Optimize the coaching and feedback loop with agents. Build customizable Quality Scorecards in minutes and grade your scorecard side by side with the customer interaction. Say goodbye to clicking in and out of tickets and across your Contact Center and Spreadsheets.
No technical expertise required
Instant
Marketing Function Metrics and Insights
For Use ByCompany Type B2B, B2C
Company Size Any size
Market/Industry Specialization No market specialization
Current / Past Customers Boxed, Seatgeek