Product Overview
With Talisma CRM, customers can engage your organization and services using their preferred communication channels, whether they are digital channels, or traditional channels. The key to effective customer service is having a complete history of interactions across these touchpoints whenever a customer, student, or citizen contacts you. The backbone of this communications platform is the Talisma Customer Relationship Hub.
Consolidation and streamlining of processes across functions and products to significantly increase first call resolution and a lower the average handling time.
No technical expertise required
Instant
Marketing Function Customer Engagement and Retention
For Use ByCompany Type B2B, B2C
Market/Industry Specialization No market specialization