Front App is a collaborative inbox for businesses that enables users to manage team inboxes (email addresses like support@, info@, contact@, Twitter, text messages, Facebook, etc.). Front allows organizations to leverage data from CRMs and other systems of record right within the inbox, so teammates have easy access to critical information — without context switching or information silos. Up-to-the-minute conversation history across the entire customer relationship gives Front users comprehensive visibility into customer interactions, across all departments. Teams can now use Front to build no-code workflows using customer data, to automatically route conversations into the right hands, and prioritize messages. And, updated analytics enable teams to quantify and track performance metrics at the customer level, identify churn risks, upsell opportunities, and ensure optimal internal work distribution.