In the Chat Communications | Reviews & Information| CabinetM

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In the Chat Communications

Headquarters

Waterloo, Ontario, Canada

Founded

2010

Company Website

Company Overview
In the Chat is a unified, digital customer service platform that lets customers easily contact your brand through the digital channel of their choice: SMS text, Messenger, web/mobile & in-app chat, Twitter, Facebook, Instagram and email. Opening digital channels to your business is the one way to improve customer satisfaction while significantly reducing contact center cost.

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Products and Services

Connect with In the Chat Communications

Marketing Function Customer Acquisition, Customer Engagement and Retention, Productivity

Product Category

Conversational Marketing

Live Chat

SMS Marketing

Mobile Communications/Text

About

CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.

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