NovoChat is an omnichannel messaging solution to help businesses broadcast messages and promotions, and conduct multi-agent customer support on WhatsApp and Messenger. NovoChat helps small and medium businesses (SMBs) with customer engagement problems by enabling WhatsApp chat marketing. Say goodbye to the problem of multiple agents sharing a single phone or WhatsApp number! With NovoChat's unified inbox, multiple customer agents can access and use a single WhatsApp Business number, passing customer conversations to other agents with ease.