Company Overview
Tethr is a cloud-based conversation intelligence platform that combines powerful AI, machine learning, and over a decade of research to surface contextual insights from customer interactions. Tethr quickly and easily turns large amounts of unstructured customer conversation data into insights that fuel smarter decisions and improved business performance.
Tethr Live is a real-time conversation analytics solution that brings insights from the Tethr platform to customer conversations as they occur with agent assist prompts that help contact center representatives steer conversations toward faster, easier resolution.