Customer Journey Mapping tools allow marketers to visualize the process of customers along every touchpoint with the company. Programs offer a variety of map styles, and allow marketers to plug in the interactions customers have with their particular company. 

Products

[24]7 Customer Journey Analytics

By [24]7

[24]7 Customer Journey Analytics is an easy to use SaaS solution that tracks and analyzes the way customers interact with companies making it easier for enterprises to identify and act on complex customer experience issues across the customer journey...

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[24]7 Personalization

By [24]7

The [24]7 Personalization solution uses the power of big data and machine learning to deliver highly personalized content and creative across multiple devices and channels. Analyze more clicks, create unique personas, and pinpoint consumer intent for...

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Airship Journeys

By Airship

Airship Journeys is a platform to enable marketers to create contextual and personalized customer journeys. Airship enables cross-channel customer journeys with messaging and multi-channel sequences to deliver reach the customer when he or she is rea...

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Attribution Marketing Software

By Adinton

Adinton's Attribution Marketing Software allows you to analyze the customer journey as never before with cross-device attribution and algorithmic modeling.

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Avrum Mayman

By RacerX Inc.

The Snap4that app provides consumers links to specific product info such as how-to-videos, manuals, FAQs, accessories etc. and uploads contact info from the phone to a secure portal that partners can access. The consumer simply scans a barcode inclu...

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Blue Green Analytics

By Blue Green Brands

Blue Green Analytics is a customer journey mapping tool using visual-first, web and mobile analytics tools. Its patent-pending algorithms and intuitive interface delivers a real-time, visual display of customer journeys—no rows, tables, or data wrang...

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Canopy Labs

By Canopy Labs

Canopy Labs is a customer journey tool that allows marketers to analyze, segment, and predict any customer journey. Attribute revenue or success to any touchpoint, personalize communications and get reports in real time.

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COSMOS

By Publicis Groupe

Publicis COSMOS is a new class of Cognitive Marketing Intelligence for Big Data powered by A.I. and ML algorithms. It learns from your online and offline data, structured and unstructured information as consumers interact with the brand across omnich...

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Crobox

By Crobox

Crobox's automated software combines consumer psychology with machine learning to convert more of your shoppers into buyers. They call it Persuasion-in-a-Box through a single line of code. Crobox delivers automated campaigns tailored to your target a...

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Customer Hijacking Prevention

By Namogoo

Namogoo’s Customer Hijacking Prevention technology detects and blocks unauthorized product and promotional ads injected into visitor sessions, preventing your customers from being diverted to your competitors. By eliminating unauthorized ads and inva...

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