Customer Retention

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Definition

Customer retention definition is the process of engaging existing customers to continue buying products or services from your business. It’s different from customer acquisition or lead generation because you’ve already converted the customer at least once.

Source: Crazyegg

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Products

The Direct Connect app from Customer Lobby automatically syncs with your invoicing system to analyze your customer data. This connection enables Customer Lobby to analyze business patterns, using AI (artificial intelligence) to predict when customers...
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