Outsource your Stack Documentation Learn More

Customer Retention

< Back to category

Definition

Customer retention definition is the process of engaging existing customers to continue buying products or services from your business. It’s different from customer acquisition or lead generation because you’ve already converted the customer at least once.

Source: Crazyegg

Contribute to this definition

Products

D2C Quick Commerce
By Sekel Tech
Get discovered and fulfil orders instantly, with higher margins
  Compare
Direct Connect
By CustomerLobby
The Direct Connect app from Customer Lobby automatically syncs with your invoicing system to analyze your customer data. This connection enables Customer Lobby to analyze business patterns, using AI (artificial intelligence) to predict when customers...
  Compare
Listings & Reviews
By Sekel Tech
Enhance brand reach & online consumer experience via local platforms
  Compare
Omni-channel Retail
By Sekel Tech
Engage with Customers across Platforms and Channels to Ensure Sales
  Compare
SpectrioCONNECT
By Spectrio
SpectrioCONNECT is a WiFi solution for brick and mortar businesses, transforming guest WiFi into an engaging customer experience that collects customer data and boosts revenue. SpectrioCONNECT allows you to market products and services to your custom...
  Compare
SpectrioINSPIRE
By Spectrio
SpectrioINSPIRE is an in-store overhead music and messaging solution. The right music genre played at the right time, combined with professionally-produced messaging, will keep your guests entertained and in the right buying mood.
  Compare
TCS OmniStore
By Tata Consultancy Services
TCS OmniStore is a unified commerce platform. It allows retailers to orchestrate integrated multichannel customer journeys; build new services and apps quickly without worrying about channel constraints; enable customers to checkout anywhere in the s...
  Compare
Finding more products...
Stay on top of the latest industry technology announcements with our weekly newsletter

About

CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.

Read more ›

Follow Us

Sign up for our newsletter

Stay on top of the latest marketing technology news with our weekly newsletter.

Navigation

CabinetM for Teams Pricing Stack Documentation and Management Services CabinetM for Technology Consultants CabinetM for Marketing Technology Vendors About Us Press The Team Careers Contact Us Terms of Use Privacy Policy

Contact Us

CabinetM, Inc.
115 Oxbow Rd.
Framingham, MA 01701
eross@cabinetm.com

Browser detection

You are using a browser (Robot/Spider) that is not supported on our site. Please update your browser to the latest version to have the most effective experience on CabinetM