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Text Analytics

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Definition

Text Analytics provide insight to customer belief and intent by analyzing data gathered from customers via mails, online reviews, tweets, call center agent notes and survey results. Text Analytics programs divine patterns from disparate sources to create meaning from unstructured data.

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Products

Clarabridge Intelligence Platform
By Clarabridge
The Clarabridge intelligence platform connects to all sources of customer feedback, analyzes the data in aggregate, and empowers the enterprise to act. Its technology goes beyond text analytics, providing next-level intelligence to all stakeholders ...
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Codec
By Codec
The Codec platform combines artificial intelligence with machine learning to extract the real-world meaning of text, image and video content and how it’s consumed by online audiences. These insights help creatives and brands make better content marke...
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Compass
By Luminoso Technologies
Luminoso Compass is a supervised learning platform for classifying conversational text data such as help desk tickets, support requests, and product reviews.
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Dashbot
By Dashbot
Dashbot is an analytics platform for chatbots and voice skills that enables enterprises and developers to increase user satisfaction, engagement, and monetization through actionable insights and tools. In addition to traditional metrics like engageme...
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Gavagai Explorer
By Gavagai
Gavagai Explorer helps to gain insights from all of your customer feedback data. Explore what all your customers are saying in their own language. Upload your texts - in Excel or CSV format - and start getting results immediately.
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ITyX
By ITyX Solutions
ITyX is intelligent process automation for your documents and emails. Capture and extract text information from all company processes and automatically send this data to employees and downstream systems. Enriched with all relevant context information...
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Kyndi Natural Language Search Solution
By Kyndi
Kyndi Natural Language Search Solution is an end-to-end offering designed to maximize the relevancy and speed of finding answers in unstructured, text-based data.
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Neticle Text Analysis
By Neticle
Neticle Text Analysis provides market leading, humanly accurate sentiment and semantic analysis toolkits for in-house corporate use.
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ProSuite
By Provalis Research
ProSuite is an integrated collection of Provalis Research text analytics tools that allow one to explore, analyze and relate both structured and unstructured data. Provalis Research Text Analytics Software allows one to perform advanced computer ass...
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Quirkos
By Quirkos
Quirkos is qualitative software that helps you sort, manage and understand text data. Use it to tag or code relevant sections of data, and compare themes across hundreds of different sources. It can help qualitative researchers to understand and anal...
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