Product Overview
Agent IQ is a voice and chat platform that lets customers and leads communicate directly with company experts. Agent IQ can detect questions by Category, differentiating technical support issues, product usage questions, assembly questions, complaints or specific Category IQ. Whether your customer is browsing, at point-of-sale online or in-store or needs post-sales support, Agent IQ arms your team with fast in-chat product recommendations to assist with every communication.
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