Product Overview
The Emplifi Social Commerce Cloud delivers a full suite of solutions that enables the social shopping experience by synchronizing social commerce activities across platforms, providing automated and live assistance during the shopping experience, and giving brands a single, holistic view of their social commerce efforts, along with advanced analytics. The tools include Shop Sync™ which enables eCommerce teams to provide an omni-shop synchronization across social platforms without relying on heavy IT involvement, Shop Clerk™ the bot delivers a first of its kind personalized shopping experience through sophisticated conversational commerce capabilities, guiding shoppers from discovery to purchase, Shop 360 Analytics™ that was designed to offer the industry’s most comprehensive view of product performance and inventory status across all social media shops, and Social Care, the consumer engagement tool that brings together marketing and operations to help service customers, while measuring the success of their entire customer journey.
Not specified