UserTesting

Product Overview
UserTesting is a video-first Human Insights platform that allows you to see and hear the experiences of real people as they engage with your products, designs, apps, processes, concepts, or brands.

• Quickly identify problems uncovered by user tests without needing to watch every minute of video.
• Test with exactly the types of visitors that use your site or app. Recruit by region, demographics, web expertise, and more.
• Test with users in their home or office, using the computers, phones, and tablets they use every day.
• Test any public website. There’s absolutely no code to install to run a test.
• Test your project at any stage—from wireframes to prototypes to production.
• In addition to computers, you can test on iPads, iPhones, and Android phones and tablets.
• Instant insight helps organizations identify key moments faster by automatically surfacing interesting patterns, trends, and anomalies for tasked-based questions.
• Path filter feature enables users to quickly focus on specific behaviors using a powerful search capability that hones in on results for web pages, intents, and sentiments.
• Build-your-own test invitations allow companies to customize and brand the test experience.
• More than 100 pre-built testing templates
• Customize auto-generated insights
• Usage management for workspaces
• Discover Patterns and Key Customer Takeaways More Quickly with Test-Level Instant Insights
• Friction detection powered by machine learning
• Microsoft Teams integration for easier sharing of video feedback directly from the UserTesting platform to Microsoft Teams
• AI Insight Summary – an AI that’s adept at understanding and creating human language, to synthesize verbal and behavioral data from multiple video sessions at a click of a button
• Niche Audience Recruitment feature unlocks invaluable insights from distinctive and traditionally hard-to-reach groups.
• Mobile camera testing templates and guides that can be used for retail, entertainment, travel, and more.