Product Overview
A Solution for the Shipping Anxiety.
You’ve built great landing pages, garnered a strong social media presence, and worked hard at optimizing SEO – but something else stands in the way of your ecommerce conversion rate. Shipping anxiety. It’s something all online shoppers experience, but is especially magnified when dealing with a brand that is new to them. Simply put, customers need to understand how long the processing and shipping times are up front. Proactively offering them the expected date of delivery will not only help relieve some of this anxiety but will also get ahead of potential order status calls to your support center.
Oftentimes you’re already providing this information. Well, kind of. Like most companies, you may have a graph with standard shipping times buried deep in you knowledge base articles. But how helpful is that? Would you trust a standardized “3 to 6 business days” blurb when you’re trying to decide on a big purchase for an upcoming birthday? Probably not, especially when the phrase “business days” can be unclear to begin with. Your customers deserve better, and giving them a better experience is essential for conversion rate optimization.
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