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Humach

 
Plano, Texas, United States
2015
Agency Overview
Humach is a Texas-based company that provides outsourced call center services that combine the latest technology with a personal touch. Humach (human + machine) operates customer sales and service facilities, virtual agents, near-shore operations, and off-shore capabilities. Combined with patented, cloud based multi-channel infrastructure, Humach is changing the way businesses communicate and interact with their customers.
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Products and Services

Humach

 
Humach is a Texas-based company that provides outsourced call center services that combine the latest technology with a personal touch. Humach (human + machine) operates customer sales and service facilities, virtual agents, near-shore operations, and off-shore capabilities. Combined with patented, cloud based multi-channel infrastructure, Humach is changing the way businesses communicate and interact with their customers.
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Humach Platform

 
The Humach enterprise call center platform is designed with functional leaders in mind. Manage, train and monitor agents who are on site or remote, streamline workflow with IVR and call routing, and automatically collect actionable information about callers.
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