Company Overview
Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Our industry-leading clients like Telus, Upwork and Shopify, trust us to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.
Ada is a personalized customer service chatbot marketers may use to communicate with customers. Ada integrates with a number of channels, so enterprises can turn on automation across a website, mobile applications, Apple Business Chat, Facebook Chat, and SMS, or wherever customers may be. Includes Ada Glass, which provides customer handoff from Ada’s AI-powered chatbot to live chat platform partners including Zendesk, SalesForce, and Nuance.