Chat Bots

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Definition

Chat Bots are tools that can mimic human conversation, automating the process of answering customer questions and suggesting products and services. Many chat bots use artificial intelligence to predict needs of the customer, and others follow a series of if-this-then-that prompts programmed in reaction to actions taken by the customer. 

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Products

By [24]7
[24]7 AIVA for Digital provides you with AI-powered conversational chatbots and virtual agents.
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By [24]7
[24]7 Chat guarantees significant reduction in support costs by deflecting contacts from phone and email. [24]7 Chat uses intent-driven engagement and deep chat analytics to systematically enhance customer experience and improve agent effectiveness. ...
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By [24]7
[24]7 Chat maximizes online revenues by targeting and engaging the right customers at the right moment using intent-driven prediction. Leveraging 6 billion predictions a year across sales and marketing touchpoints, [24]7.ai brings AI to sales chat, t...
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By Ada
Ada is a personalized customer service chatbot marketers may use to communicate with customers. Ada integrates with a number of channels, so enterprises can turn on automation across a website, mobile applications, Apple Business Chat, Facebook Chat,...
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Agent IQ is a voice and chat platform that lets customers and leads communicate directly with company experts. Agent IQ can detect questions by Category, differentiating technical support issues, product usage questions, assembly questions, complaint...
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Wizeline AI Chatbots are designed to improve the customer experience, driving engagement and conversions by enabling customers to interact with you via messaging apps they already use. A Natural Language Processing (NLP) layer receives the customer's...
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By Amazon
Alexa is the intelligent cloud service that powers the Amazon line of Alexa-enabled devices such as the Amazon Echo, Echo Dot, and Amazon Tap. The more you use Alexa, the more she adapts to your speech patterns, vocabulary, and personal preferences. ...
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AlphaBlues is a virtual customer assistant featuring custom AI and natural language processing.
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Automated responses in conversational interfaces are a valuable complement to customer care teams. AQUA responds instantly to answer questions and efficiently deliver the next generation customer service. Much of what users want to know happens to be...
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