Chat Bots

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Definition

Chat Bots are tools that can mimic human conversation, automating the process of answering customer questions and suggesting products and services. Many chat bots use artificial intelligence to predict needs of the customer, and others follow a series of if-this-then-that prompts programmed in reaction to actions taken by the customer. 

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Products

By [24]7
[24]7 AIVA for Digital provides you with AI-powered conversational chatbots and virtual agents.
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By [24]7
[24]7 Chat guarantees significant reduction in support costs by deflecting contacts from phone and email. [24]7 Chat uses intent-driven engagement and deep chat analytics to systematically enhance customer experience and improve agent effectiveness. ...
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Acquire is an an all-in-one customer service platform that offers everything you need to support your digital customer service operation. Record every single customer interaction and respond instantly in Acquire Unifed View. Track all customer intera...
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By Ada
Ada is a personalized customer service chatbot marketers may use to communicate with customers. Ada integrates with a number of channels, so enterprises can turn on automation across a website, mobile applications, Apple Business Chat, Facebook Chat,...
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Wizeline AI Chatbots are designed to improve the customer experience, driving engagement and conversions by enabling customers to interact with you via messaging apps they already use. A Natural Language Processing (NLP) layer receives the customer's...
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By Amazon
Alexa is the intelligent cloud service that powers the Amazon line of Alexa-enabled devices such as the Amazon Echo, Echo Dot, and Amazon Tap. The more you use Alexa, the more she adapts to your speech patterns, vocabulary, and personal preferences. ...
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AliveChat is a chatbot enabling brands to serve customers quickly, and divert conversations to experts. AliveChat has options for a chat button, link to chat, embedded icon and proactive pop ups.
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AlphaBlues is a virtual customer assistant featuring custom AI and natural language processing.
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Amplify.ai is an enterprise-class Conversational AI Platform. It offers persistent, personalized, messaging-based experiences across a large and ever-expanding diversity of “conversational surfaces”.
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Automat.ai is a conversational marketing platform powered by artificial intelligence that helps companies talk to their customers, understand their customers, and serve their customers better.
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