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Annex Cloud

Los Angeles, California, United States
Company Overview
For over 10 years, Annex Cloud has been the worldwide leader in technology and service solutions that transform customer loyalty experiences for organizations, extending valued customer engagements, ultimately making beloved brands. Powered by the comprehensive and scalable Loyalty Experience Manager™ solution suite, Annex Cloud customers capture and use zero and first party data to seamlessly deliver hyper-personalized experiences across the entire customer journey – from awareness to purchase to retention, loyalty and advocacy.
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Products and Services

Customer Loyalty Cloud

Proactively boost customer retention and lifetime value with a loyalty program that facilitates rewards for purchases and advocacy actions across all online and offline channels. Our comprehensive Customer Loyalty solution delivers full online, in-store, and app-based loyalty functionality to help engage customers and motivate them to choose your brand no matter where they are shopping. Our experience based approach to loyalty empowers you to reward your customers throughout the customer journey--from purchasing to writing reviews, referring friends, connecting to your social media channels and much more--to build genuine, lifelong loyalty.
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Referral Marketing Cloud

Referral Marketing Cloud from Annex Cloud creates a channel for your customers to share your brand with their friends and family. Strategically grow email and customer acquisition channels and expand your customer base from your loyal customer community with a referral marketing program. Build a strategy that works for your team and delivers on your goals with our flexible Referral Marketing solutions. Whether you want your referral solution to reward for referral-driven purchases, offer an extra treat to your customers who just bought, or reward customers for signing up for your email list, you can implement a variety of referral actions across numerous channels.
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User Generated Content Cloud

Increase conversion and deepen customer insights with comprehensive UGC solutions including Visual Commerce, Ratings & Reviews, and Questions & Answers. Collect more effective user generated content with our comprehensive solutions. A powerful solicitation engine, robust A/B testing, inline SEO integration, and intelligent reporting combine to create the strategy and functionality necessary to make a measurable impact your bottom line. Plus, innovative sentiment analysis unearths customer insights to help improve everything from merchandising to marketing to customer service.
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