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Aspect Software

Chelmsford, Massachusetts, United States
Company Overview
Aspect offers customer engagement solutions for enterprise contact centers. The software platform includes unified interaction management, workforce optimization and back-office solutions for the aviation, financial services, healthcare, manufacturing, telecommunications and retail markets.
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Products and Services

Aspect Zipwire

Aspect Zipwire is a cloud-based call center solution that provides omni-channel customer care, fully-featured agent and supervisor desktops and advanced reporting and recording capabilities.
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Marketing Function Channel Marketing, Customer Acquisition, Productivity