Attensity Analyze is a comprehensive text analytics solution purpose-built for understanding multi-channel customer conversations. The software is able to accurately and automatically identify the many different “voices” that customers use to express their feedback, including negative voice, positive voice, and intent, which helps more clearly identify complaints, intent-to-buy, and intent-to-churn.

Attensity Q is a social listening text analytics solution powered by Attensity’s intelligent Natural Language Processing (NLP) technology. The software is designed to discover sentiment, determine industry trends, prioritize customer engagement and preemptively detect threats in real time.

Attensity’s Semantic Annotation is a sophisticated, on premise Natural Language Processing (NLP) engine, providing unprecedented accuracy and customizable solutions that deliver value to an enterprise more quickly by identifying and extracting key events, entities, relationships, and other relevant information.The platform combines a sentence’s action, object, and subject to form triples, or the relationship of these objects to the actual sentiment, that actually "reads" the text.