Attensity Analyze

Product Overview
Attensity Analyze is a comprehensive text analytics solution purpose-built for understanding multi-channel customer conversations. The software is able to accurately and automatically identify the many different “voices” that customers use to express their feedback, including negative voice, positive voice, and intent, which helps more clearly identify complaints, intent-to-buy, and intent-to-churn.

• Continuously monitors and analyzes structured and unstructured data in review sites, blogs, social media sites and many more.
• Drag-and-drop and out-of-the-box widgets that allow users to quickly and easily build ad hoc reports around key themes.
• Turnkey reporting wizard and analysis tools.
• Wide-scale sharing while protecting the security of sensitive customer data.

Attensity Analyze delivers the accuracy in identifying the data points needed to drive business decisions and actions.