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Comm100

 
Vancouver, Canada
2009
Company Overview
Comm100 is a global provider of enterprise-level customer service and communication solutions including live chat.
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Products and Services

Comm100 Live Chat

  (1)
Comm100 Live Chat is an enterprise-grade customer support solution that enables brands to engage website visitors in real time.
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Comm100 Task Bot

 
Comm100's free Task Bot is a way for small businesses to offer a fully automated 24/7 sales and customer service channel for their customers without taxing their budget or requiring a time-intensive setup process. Comm100’s Task Bot embeds in a business’ website and is simple to build and quick to use, giving brands a platform for increasing sales and improving customer service 24/7. The chatbot takes customers through a decision tree of questions and answers until the customer has either received the answer they seek or asks for additional help from an agent. Common uses of the Task Bot include, customers asking about store hours, COVID-19 health and safety protocols and bill payment information, as well as troubleshooting, scheduling and information gathering.
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Connect with Comm100

Marketing Function Customer Engagement and Retention