Comm100's free Task Bot is a way for small businesses to offer a fully automated 24/7 sales and customer service channel for their customers without taxing their budget or requiring a time-intensive setup process. Comm100’s Task Bot embeds in a business’ website and is simple to build and quick to use, giving brands a platform for increasing sales and improving customer service 24/7. The chatbot takes customers through a decision tree of questions and answers until the customer has either received the answer they seek or asks for additional help from an agent. Common uses of the Task Bot include, customers asking about store hours, COVID-19 health and safety protocols and bill payment information, as well as troubleshooting, scheduling and information gathering.