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Cincinnati, Ohio, United States
Company Overview
Convergys is a world leader in customer experience outsourcing. They infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.
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Products and Services

Customer Interaction Hub

The Convergys Customer Interaction Hub can help you break down technology barriers and allow interactions to be collected and presented in their proper context. Web visits, chats, phone calls, IVR interactions, and CRM systems all leave digital breadcrumbs. The Customer Interaction Hub builds a contextual and actionable summary of all of these interactions.
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Marketing Function