Company Overview
Newgen Software is a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and Case Management solutions. With a global footprint of 1300+ installations in over 61 countries, the company is credited with large, mission-critical deployments at the world’s leading banks, insurance firms, BPOs, healthcare organizations, government agencies, telecom companies, and shared service centers.
The OmniDocs Enterprise Content Management Software (ECM) is the market leading solution to enable “digital transformation of your enterprise”. It allows the end-to-end management of enterprise content right from capture to disposition. It delivers contextual information to business stakeholders for improved collaboration, smarter decision making and enhanced customer satisfaction.
Newgen offers a comprehensive Customer Communication Management suite that can be used to create, personalize, and deliver consistent communications across multiple channels. It enables businesses to gain maximum traction from every customer interaction. It allows business users to utilize customer information to create timely and targeted communications. The Newgen Customer Communication Management (CCM) suite can be used for creation and multi-channel delivery of batch, interactive, and on-demand communications.
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