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Sitel Group

 
Miami, Florida, United States
1985
Agency Overview
Sitel Group’s 90,000 people across the globe connect many of the world’s best-known brands with their customers - 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 35+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.
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Products and Services

EXP+

 
Exp+ is a a customer experience platform with features for intelligent self-service and automation. EXP+ is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end customer experience (CX) services, while boosting efficiency, effectiveness and customer satisfaction.
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