Customer Experience (CX) platforms

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Definition

Customer Experience platforms enable brands to montior all interactions with prospects as they move through the sales funnel. 

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Products

By Adobe
Adobe Experience Cloud gives you access to an integrated set of solutions to build campaigns, manage your advertising, and gain deep intelligence about your business. And it’s all unified through powerful core services that give you access to your cu...
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Using Alterian’s Chameleon Adaptive Customer Experience Platform, Adaptive Marketers can send hyper-targeted personalized email messages that stay relevant right up to the moment of engagement. Customers experience in-the-moment personalization based...
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By Amdocs
amdocsONE is a set of set of cloud-native, modular and open offerings and services that allow you to modernize, automate and digitize your business. The business-value driven amdocsONE portfolio leverages cloud-native microservice technologies for hi...
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By Ansira
Ansira Edge Technology Suite is full-service, modular-based technology, purpose-built for relationship and channel marketers. The modules — brand protection and market intelligence, through-channel marketing automation (TCMA), local marketing activat...
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BirdEye is a comprehensive customer experience platform. Businesses of all sizes use BirdEye everyday to be found online through reviews, be chosen by customers with text messaging interactions, and be the best business with survey and insights tools...
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Comarch Business Intelligence is a robust Business Intelligence platform for advanced analysis of customer loyalty data. Make better business decisions while managing your loyalty programs and marketing campaigns.
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CustomerIQ is a holistic platform and services solution offered by Neal Analytics. It leverages their expertise with Microsoft Platforms, such as Dynamics 365 Customer Insights and Azure Machine Learning, to provide an integrated solution to help com...
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CX Analytics enables companies to easily interpret and act on all customer feedback with the industry’s most accurate natural language processing, sentiment analysis, and flexible data categorization. Clarabridge’s open platform makes it easy to coll...
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CX Messenger is a messaging platform that taps data from applications to build comprehensive experiences for customers and employees. CX Messenger is part of the Customer Experience Platform which helps customers build, execute, monitor and optimiz...
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CX Monitor is a monitoring platform that delivers the real-time system monitoring and resolution tools to identify issues, and understand root-causes across any system. CX Monitor is part of the Customer Experience Platform which helps customers bui...
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