Company Overview
Touchpoint Dashboard is a SaaS Customer Experience Mapping tool. Companies of any size in any industry can use it to visualize the customer experience, map every interaction and store key customer data behind each touchpoint. Acquired by Strativity Group in 2015.
Touchpoint Dashboard is a Customer Journey Mapping tool. Companies of any size in any industry can use it to visualize the customer experience, map every interaction and store key customer data behind each touchpoint. Each map will come to life with touchpoints that have images, data attributes, and a story board. All of this cumulates with action plans and real-time validation from customers. Once built, Ask your customers if the map is right, letting the customer rank the importance of touchpoints. Get reports that reveal how your map is performing real time.