Company Overview
Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success. We bring the customer journey together across all digital channels, applications and platforms with management simplicity and desktop elegance. For over 15 years, organizations around the world and across industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiency and transforming the connected customer experience.
Upstream Works is a Contact Center enabling enterprises to increase customer engagement and agent success across multiple channels. Upstream offers single One desktops so agents may connect all channels and CX interactions.
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